We have big news! It is with great pride that we can now announce that French Broad Adventure’s zipline canopy tour is the first ever operation ACCREDITED BY THE ACCT!
The Association for Challenge Course Technology (ACCT) is an international trade association dedicated to standards, government relations, credentialing, and professional development for members of the aerial adventure industry, such as ziplines, canopy tours, aerial adventure parks, and challenge courses, as well as the companies that design, build, inspect, train, and review those aerial adventure courses. The ACCT accredits and certifies companies and individuals that demonstrate their competence and commitment to the ACCT standards. Up until 2020 though, accreditation was just available for those that built, inspected, and trained in our industry. But in July the ACCT launched the Operation Accreditation program, opening the door for operations like French Broad Adventures to demonstrate, prove, and be recognized for their adherence to the standards.
The process included a structural inspection of the zipline canopy tour course, a review of our training program, and a thorough review of our operations practices including: company philosophy and ethics, administrative policies (such as risk management, course operation plans, insurance coverage, qualifications of persons making operational decisions, and inspection and maintenance strategies), human resources management, and staff competencies. In a nutshell, it was a VERY in-depth process designed to evaluate all of the aspects of our zipline canopy tour business, and make sure that we were meeting internationally recognized standards for all of them.
This is a very big deal, and a very big honor for us at French Broad Adventures. We are, as always, committed to combining experienced guides, excellent customer service, and exceptional outdoor adventures to create incomparable memories for our valued guests. Now we can say that we stand out as literally the first company to be recognized on an international level for operational excellence. We would like to thank all of our amazing staff, guides, and managers, because they are the reason that we are so good at what we do.