Privacy Policy

Canyoneering group in the woods

We are dedicated to keeping your information private and secure. We have designed our software and have selected a respected hardware and service provider to ensure that your data is secure when communicating with us online. This Privacy Policy outlines how we keep your information secure and what information we store on your personal computer.

DATA COLLECTION

We use your personal information for such purposes as to provide the services and products that you request from us, communicate with you, enhance your experience on our website, resolve issues, detect and safeguard us from fraud and illegal activity, and enforce our policies. Information You Choose to Give Us:  We receive and store any information you enter on our website or give us by phone, email or in any other way. On our website, you may purchase our products and services, including tours and vacation packages, request information, subscribe to receive emails, read and post comments on our blog, view our photos and videos, communicate with our representatives, and use any other services we provide. To take advantage of some of these offerings, it is necessary for you to disclose personal information to us about yourself and others, including but not limited to one or more of the following identifying information: name, age, address, date of birth, telephone number, email address, credit card details, and billing information. We use the information you provide to respond to your requests, communicate with you, provide information about our company and services, provide information and promotional material, and customize and improve our services.  To make a reservation, you may be required to provide additional information about yourself and other persons listed on the reservation such as pertinent medical information and dietary restrictions.

To purchase our goods or services, you must submit financial information, including credit card, debit card or electronic check information in addition to certain personal information, which we use to bill you for the purchased goods or services. We may also use this financial information to verify the accuracy of your name, address or other information.  We do not, however, store your entire credit card number. Instead, we store the last four digits of your credit card or debit card number, or electronic number, expiration date and payment method for reference.

If you provide a testimonial, we may post your testimonial along with your personal information on our website. You may request the removal of your testimonial by contacting us as specified in the “contact us” section of the Privacy Policy.

YOUR PERSONAL INFORMATION

We will not rent or sell any of your personal information to other companies or individuals. There are some limited circumstances in which we may disclose your information: If required by law or we believe in good faith that the information you have provided us is reasonably necessary to disclose to the appropriate authorities for the safety and protection of rights / property of our company, and its users.

In the event of a server relocation, or data relocation through electronic means, you consent to the transfer of your information whether domestic or foreign.

OUTSIDE LINKS

We may, from time to time, offer you links to outside locations (even Websites not owned by us) to help you further understand our products or services we provide to you as a customer. Additional links may also be provided which may improve your experience with our website. We do not exercise control over the content of these websites. Additionally, outside sites may place cookies, or other software, on your personal computer which may be undesirable. If we provide a link which you feel is inappropriate, or has damaged your computer, please contact us to have it reviewed.

SECURITY

Reservations, as well as trip inquiries, made through the Site are conducted by Resmark Systems’ reservation system.   All information that you provide to us to make a reservation or inquiry is shared with and stored by Resmark Systems.   The security of your information is very important to us.  Resmark Systems uses the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than us. Once you enter the checkout page your computer will begin communicating with our reservations server in secure mode. You can tell that you are in secure mode by the following: The “http” in the web address will be replaced by “https”, and depending on the browser you are using, you may see a padlock next to the URL.   Only browsers that use the 128-bit Secure Socket Layer technology are able to order through our website. If your browser does not support SSL, you will need to upgrade that browser or use another.  In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we recommend you adopt in all of your internet activities. While we implement these and other security measures on this site, please note that 100% security is not always possible.